ACCEPTANCE OF TERMS
The following Terms of Service Agreement (the “TOS”) is a legally binding agreement that shall govern the relationship with our users and others which may interact or interface with SuperVideos, also known as SuperVideos, located at 7000 Central Parkway Street 220, Atlanta GA 30328, and our subsidiaries and affiliates, in association with the use of the SuperVideos website, which includes supervideos.io (the “Site”) and its Services, which shall be defined below.
DESCRIPTION OF WEBSITE SERVICES OFFERED
The Site is an e-commerce customer engagement platform that has the following description:
SuperVideos provides eCommerce conversion rate optimization tools like interactive videos for e-commerce companies.
Any and all visitors to our site, frontend or backend, despite whether they are registered or not, shall be deemed as “users” of the herein-contained Services provided for the purpose of this TOS. Once individual registers for our Services, through the process of creating an account, the user shall then be considered a “member.”
The user and/or member acknowledges and agrees that the Services provided and made available through our website and applications, which may include some mobile applications, and that those applications may be made available on various social media networking sites and numerous other platforms and downloadable programs, are the sole property of SuperVideos. At its discretion, SuperVideos may offer additional website Services and/or products, or update, modify or revise any current content and Services, and this Agreement shall apply to any and all additional Services and/or products and any and all updated, modified or revised Services unless otherwise stipulated. SuperVideos does hereby reserve the right to cancel and cease offering any of the aforementioned Services and/or products. You, as the end user and/or member, acknowledge, accept and agree that SuperVideos shall not be held liable for any such updates, modifications, revisions, suspensions, or discontinuance of any of our Services and/or products. Your continued use of the Services provided, after such posting of any updates, changes, and/or modifications shall constitute your acceptance of such updates, changes, and/or modifications, and as such, frequent review of this Agreement and any and all applicable terms and policies should be made by you to ensure you are aware of all terms and policies currently in effect. Should you not agree to the updated, modified, revised, or modified terms, you must stop using the provided Services.
Furthermore, the user and/or member understands, acknowledges, and agrees that the Services offered shall be provided “AS IS” and as such SuperVideos shall not assume any responsibility or obligation for the timeliness, missed delivery, deletion, and/or any failure to store user content, communication or personalization settings.
To become a “member” of the Site, you must be 18 years of age to enter into and form a legally binding contract. For purposes of this legal document, a member is a client of our site or service. In addition, you must be in good standing and not an individual that has been previously barred from receiving SuperVideos’ Services under the laws and statutes of the United States or other applicable jurisdictions.
Furthermore, the registering party hereby acknowledges, understands, and agrees to:
If anyone knowingly provides any information of a false, untrue, inaccurate, or incomplete nature, SuperVideos will have sufficient grounds and rights to suspend or terminate the member in violation of this aspect of the Agreement, and as such refuse any and all current or future use of SuperVideos Services, or any portion thereof. Reviews and user-generated contents are fundamental components of SuperVideos services and any violation of trust simply will not be tolerated. We cannot monitor every review but our client managers are trained to recognize fabricated reviews and will report them to our compliance and quality assurance team. Any such suspicious reviews will be permanently deleted, and if it is determined that the member had any involvement, their account will be suspended. In addition, said member will lose the right to pay $185 for a CSV file of all their account reviews in the SuperVideos platform once their account is terminated.
The reviewer’s rating score, review text, and name can be publicly published on SuperVideos and SuperVideos member business websites and marketing materials. Reviewer emails will never be solicited or shared in any way. Emails collected from reviewers are for verification purposes only.
SuperVideos’ USE OF CUSTOMER INFORMATION
You expressly authorize SuperVideos to use the Provided Information and Customer Information to provide Customer Information to Other Customers and other users of SuperVideos’ services. SuperVideos may use and distribute information that does not contain personally identifiable information. The rights of SuperVideos described in this Section are limited by the requirements of applicable law.
MEMBER ACCOUNT, USERNAME, PASSWORD AND SECURITY
After completion of the registration data and creation of your username, you will receive a random password—which you can later change—and account designation. You shall be responsible for maintaining the secrecy and confidentiality of your password and for all activities that transpire on or within your account. It shall be your responsibility to notify SuperVideos immediately if you notice any unauthorized access or use of your account or password or any other breach of security. SuperVideos shall not be held liable for any loss and/or damage arising from any failure to comply with this term and/or condition of the TOS.
RESERVATION OF RIGHTS
Customer Information is stored and the Services are provided by SuperVideos on computers owned or operated by or on behalf of SuperVideos. This Agreement grants no rights to physically possess or operate any computer software that is used to provide the Services. All rights not granted to you in this Agreement are expressly reserved by SuperVideos. No rights are granted to you by implication.
As a member of the Site, you herein acknowledge, understand, and agree that all information, text, software, data, photographs, music, video, messages, tags, or any other content, whether it is publicly or privately posted and/or transmitted, is the expressed sole responsibility of the individual from whom the content originated. In short, this means that you are solely responsible for any and all content posted, uploaded, emailed, transmitted, or otherwise made available by way of SuperVideos Services, and as such, we do not guarantee the accuracy, integrity, or quality of such content. It is expressly understood that by use of our Services, you may be exposed to content including, but not limited to, any errors or omissions in any content posted, and/or any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted or otherwise made available by SuperVideos.
Furthermore, you herein agree not to make use of SuperVideos’ Services for the purpose of:
SuperVideos herein reserves the right to pre-screen, refuse and/or delete any content currently available through our Services. In addition, we reserve the right to remove and/or delete any such content that would violate the TOS or that would otherwise be considered offensive to other visitors, users, and/or members.
SuperVideos herein reserves the right to access, preserve and/or disclose member account information and/or content if it is requested to do so by law or in good faith belief that any such action is deemed reasonably necessary for:
SuperVideos herein reserves the right to include the use of security components that may permit digital information or material to be protected, and that such use of information and/or material is subject to usage guidelines and regulations established by SuperVideos or any other content providers supplying content services to SuperVideos. You are hereby prohibited from making any attempt to override or circumvent any of the embedded usage rules in our Services. Furthermore, unauthorized reproduction, publication, distribution, or exhibition of any information or materials supplied by our Services, despite whether done so in whole or in part, is expressly prohibited.
Upon registration, you hereby acknowledge that by using supervideos.io to send electronic communications, which would include, but are not limited to, email, searches, instant messages, uploading of files, photos, and/or videos, you will be causing communications to be sent through our computer network. Therefore, through your use, and thus your agreement with this TOS, you are acknowledging that the use of this Service shall result in interstate transmissions.
CAUTIONS FOR GLOBAL USE AND EXPORT AND IMPORT COMPLIANCE
Due to the global nature of the internet, through the use of our network you hereby agree to comply with all local rules relating to online conduct and that which is considered acceptable Content. Uploading, posting and/or transferring of software, technology and other technical data may be subject to the export and import laws of the United States and possibly other countries. Through the use of our network, you thus agree to comply with all applicable export and import laws, statutes and regulations, including, but not limited to, the Export Administration Regulations , as well as the sanctions control program of the United States (http://www.treasury.gov/resource-center/sanctions/Programs/Pages/Programs.aspx). Furthermore, you state and pledge that you:
CONTRIBUTIONS TO COMPANY WEBSITE
SuperVideos provide an area for our users and members to contribute feedback to our website. When you submit ideas, documents, suggestions and/or proposals (“Contributions”) to our site, you acknowledge and agree that:
All users and/or members herein agree to insure and hold SuperVideos, our subsidiaries, affiliates, agents, employees, officers, partners and/or licensors blameless or not liable for any claim or demand, which may include, but is not limited to, reasonable attorney fees made by any third party, which may arise from any content a member or user of our site may submit, post, modify, transmit or otherwise make available through our Services, the use of SuperVideos Services or your connection with these Services, your violations of the Terms of Service and/or your violation of any such rights of another person.
COMMERCIAL REUSE OF SERVICES
The member or user herein agrees not to replicate, duplicate, copy, trade, sell, resell nor exploit for any commercial reason any part, use of, or access to SuperVideos’ sites.
USE AND STORAGE GENERAL PRACTICES
You herein acknowledge that SuperVideos may set up any such practices and/or limits regarding the use of our Services, without limitation of the maximum number of days that any email, message posting, or any other uploaded content shall be retained by SuperVideos, nor the maximum number of email messages that may be sent and/or received by any member, the maximum volume or size of any email message that may be sent from or may be received by an account on our Service, the maximum disk space allowable that shall be allocated on SuperVideos’ servers on the member’s behalf, and/or the maximum number of times and/or duration that any member may access our Services in a given period of time. In addition, you also agree that SuperVideos has absolutely no responsibility or liability for the removal or failure to maintain storage of any messages and/or other communications or content maintained or transmitted by our Services. You also herein acknowledge that we reserve the right to delete or remove any account that is no longer active for an extended period of time. Furthermore, SuperVideos shall reserve the right to modify, alter and/or update these general practices and limits at our discretion.
Any messenger service, which may include any web-based versions, shall allow you and the individuals with whom you communicate with the ability to save your conversations in your account located on SuperVideos’ servers. In this manner, you will be able to access and search your message history from any computer with internet access. You also acknowledge that others have the option to use and save conversations with you in their own personal account on supervideos.io. It is your agreement to this TOS which establishes your consent to allow SuperVideos to store any and all communications on its servers.
SuperVideos shall reserve the right at any time it may deem fit, to modify, alter and or discontinue, whether temporarily or permanently, our service, or any part thereof, with or without prior notice. In addition, we shall not be held liable to you or to any third party for any such alteration, modification, suspension and/or discontinuance of our Services, or any part thereof.
As a member of supervideos.io, you may cancel or terminate your account, associated email address and/or access to our Services by submitting a cancellation or termination request by emai.
If for some reason, you decide that you would like to discontinue using our services, you can assume full ownership of your ratings and reviews for a one-time processing and transfer fee of $185 (contact customer support for instructions). As part of the transfer, you agree to permanently remove any instance, relation, or association of the SuperVideos name and/or brand from your ratings and reviews. Your transfer file will be in a .csv format and can take up to 7 business days to process.
As a member, you agree that SuperVideos may, without any prior written notice, immediately suspend, terminate, discontinue and/or limit your account, any email associated with your account, and access to any of our Services. The cause for such termination, discontinuance, suspension and/or limitation of access shall include, but is not limited to:
Furthermore, you herein agree that any and all terminations, suspensions, discontinuances, and or limitations of access for cause shall be made at our sole discretion and that we shall not be liable to you or any other third party with regards to the termination of your account, associated email address and/or access to any of our Services.
The termination of your account with supervideos.io shall include any and/or all of the following:
Any correspondence or business dealings with, or the participation in any promotions of, advertisers located on or through our Services, which may include the payment and/or delivery of such related goods and/or Services, and any such other term, condition, warranty and/or representation associated with such dealings, are and shall be solely between you and any such advertiser. Moreover, you herein agree that SuperVideos shall not be held responsible or liable for any loss or damage of any nature or manner incurred as a direct result of any such dealings or as a result of the presence of such advertisers on our website.
Either SuperVideos or any third parties may provide links to other websites and/or resources. Thus, you acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and as such, we do not endorse nor are we responsible or liable for any content, products, advertising or any other materials, on or available from such third party sites or resources. Furthermore, you acknowledge and agree that SuperVideos shall not be responsible or liable, directly or indirectly, for any such damage or loss which may be a result of, caused or allegedly to be caused by or in connection with the use of or the reliance on any such content, goods or Services made available on or through any such site or resource.
You do hereby acknowledge and agree that SuperVideos’ Services and any essential software that may be used in connection with our Services (“Software”) shall contain proprietary and confidential material that is protected by applicable intellectual property rights and other laws. Furthermore, you herein acknowledge and agree that any Content which may be contained in any advertisements or information presented by and through our Services or by advertisers is protected by copyrights, trademarks, patents or other proprietary rights and laws. Therefore, except for that which is expressly permitted by applicable law or as authorized by SuperVideos or such applicable licensor, you agree not to alter, modify, lease, rent, loan, sell, distribute, transmit, broadcast, publicly perform and/or created any plagiaristic works which are based on SuperVideos Services (e.g. Content or Software), in whole or part.
SuperVideos herein has granted you personal, non-transferable and non-exclusive rights and/or license to make use of the object code or our Software on a single computer, as long as you do not, and shall not, allow any third party to duplicate, alter, modify, create or plagiarize work from, reverse engineer, reverse assemble or otherwise make an attempt to locate or discern any source code, sell, assign, sublicense, grant a security interest in and/or otherwise transfer any such right in the Software. Furthermore, you do herein agree not to alter or change the Software in any manner, nature or form, and as such, not to use any modified versions of the Software, including and without limitation, for the purpose of obtaining unauthorized access to our Services. Lastly, you also agree not to access or attempt to access our Services through any means other than through the interface which is provided by SuperVideos for use in accessing our Services.
LIMITATIONS OF WARRANTY
You acknowledge and agree that SuperVideos receives Customer Information from third party sources that SuperVideos does not control and has no ability to verify the truth, accuracy, or completeness of the Customer Information. SuperVideos DOES NOT GUARANTEE THE TRUTH, ACCURACY, OR COMPLETENESS OF THE CUSTOMER INFORMATION. THE CUSTOMER INFORMATION AND THE SERVICES ARE PROVIDED TO YOU AS IS AND WITHOUT ANY WARRANTY WHATSOEVER. SuperVideos DOES NOT WARRANT THAT THE SERVICES WILL BE CONTINUOUSLY AVAILABLE OR THAT THE SERVICES WILL OPERATE ERROR FREE. SPRINGBOT MAKES NO WARRANTY, AND HEREBY DISCLAIMS ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ALL IMPLIED WARRANTIES OF TITLE, AGAINST INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IN ANY WAY RELATING TO THE CUSTOMER INFORMATION OR THE SERVICES.
You herein expressly acknowledge and agree that:
The individual indicating his/her agreement to this Agreement represents and warrants that either he/she is entering into this Agreement individually or that (x) he/she is currently employed by or is an agent or representative of the licensee entity, (y) he/she has the authority and legal ability to enter into this Agreement on behalf of the entity, and (z) the entity agrees to be bound by all of the terms of this Agreement.
LIMITATION OF LIABILITY
You explicitly acknowledge, understand and agree that SuperVideos and our subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any punitive, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages which may be related to the loss of any profits, goodwill, use, data and/or other intangible losses, even though we may have been advised of the such possibility that said damages may occur, and result from:
SUPERVIDEOS’ AGGREGATE LIABILITY ARISING FROM OR RELATED TO THIS AGREEMENT AND THE CUSTOMER INFORMATION IS LIMITED TO THE TOTAL OF ALL FEES MADE BY OR FOR YOU FOR THE SERVICES FOR THE SIX MONTH PERIOD IMMEDIATELY PRECEDING THE DATE ON WHICH THE CLAIM AROSE. SuperVideos IS NOT LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF USE, LOSS OF GOODWILL, LOSS OF REPUTATION, LOSS OF DATA, COSTS OF RECREATING LOST DATA, THE COST OF ANY SUBSTITUTE EQUIPMENT, PROGRAM, OR DATA), WHETHER ARISING FROM ANY USE OF THE SERVICES OR CUSTOMER INFORMATION, EVEN IF SuperVideos HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SPECIAL ADMONITION RELATED TO FINANCIAL MATTERS
Should you intend to create or to join any service, receive or request any such news, messages, alerts or other information from our Services concerning companies, stock quotes, investments or securities, please review the above Sections Warranty Disclaimers and Limitations of Liability again. In addition, for this particular type of information, the phrase “Let the investor beware” is appropriate. SuperVideos’ content is provided primarily for informational purposes, and no content that shall be provided or included in our Services is intended for trading or investing purposes. SuperVideos and our licensors shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted and/or made available by way of our Services, and shall not be responsible or liable for any trading and/or investment decisions based on any such information.
EXCLUSION AND LIMITATIONS
There are some jurisdictions which do not allow the exclusion of certain warranties or the limitation of exclusion of liability for incidental or consequential damages. Therefore, some of the above limitations of sections warranty disclaimers and limitation of liability may not apply to you.
THIRD PARTY BENEFICIARIES
You herein acknowledge, understand and agree, unless otherwise expressly provided in this TOS, that there shall be third-party beneficiaries to this agreement.
SuperVideos may furnish you with notices, including those with regards to any changes to the TOS, including but not limited to email, regular mail, MMS or SMS, text messaging, postings on our website Services, or other reasonable means currently known or any which may be herein after developed. Any such notices may not be received if you violate any aspects of the TOS by accessing our Services in an unauthorized manner. Your acceptance of this TOS constitutes your agreement that you are deemed to have received any and all notices that would have been delivered had you accessed our Services in an authorized manner.
You herein acknowledge, understand and agree that all of the SuperVideos trademarks, copyright, trade name, service marks, and other SuperVideos logos and any brand features, and/or product and service names are trademarks and as such, are and shall remain the property of SuperVideos . You herein agree not to display and/or use in any manner the SuperVideos logo or marks.
COPYRIGHT OR INTELLECTUAL PROPERTY INFRINGEMENT CLAIMS NOTICE & PROCEDURES
SuperVideos will always respect the intellectual property of others, and we ask that all of our users to the same. With regards to appropriate circumstances and at its sole discretion, SuperVideos may disable and/or terminate the accounts of any user who repeatedly violates our TOS and/or infringes the rights of others. If you feel that your work has been duplicated in such a way that would constitute copyright infringement, or if you believe your intellectual property rights have been otherwise violated, you should provide to us the following information:
The SuperVideos Agent for notice of claims of copyright or other intellectual property infringement can be contacted as follows:
Attn: Copyright Agent
7000 Central Pkwy Ste 220, Atlanta, GA 30328
BE IT KNOWN, that SuperVideos complies with all applicable Federal Communications Commission rules and regulations regarding the closed captioning of video content. For more information, please visit our website at supervideos.io
This TOS constitutes the entire agreement between you and SuperVideos and shall govern the use of our Services, superseding any prior version of this TOS between you and us with respect to SuperVideos Services. You may also be subject to additional terms and conditions that may apply when you use or purchase certain other SuperVideos Services, affiliate Services, third-party content or third-party software.
CHOICE OF LAW AND FORUM
It is at the mutual agreement of both you and SuperVideos with regard to the TOS that the relationship between the parties shall be governed by the laws of the state of Georgia without regard to its conflict of law provisions and that any and all claims, causes of action and/or disputes, arising out of or relating to the TOS, or the relationship between you and SuperVideos, shall be filed within the courts having jurisdiction within the County of Fulton, Georgia or the U.S. District Court located in said state. You and SuperVideos agree to submit to the jurisdiction of the courts as previously mentioned, and agree to waive any and all objections to the exercise of jurisdiction over the parties by such courts and to venue in such courts.
WAIVER AND SEVERABILITY OF TERMS
At any time, should SuperVideos fail to exercise or enforce any right or provision of the TOS, such failure shall not constitute a waiver of such right or provision. If any provision of this TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect.
NO RIGHT OF SURVIVORSHIP NON-TRANSFERABILITY
You acknowledge, understand and agree that your account is non-transferable and any rights to your ID and/or contents within your account shall terminate upon your death. Upon receipt of a copy of a death certificate, your account may be terminated and all contents therein permanently deleted.
STATUTE OF LIMITATIONS
You acknowledge, understand and agree that regardless of any statute or law to the contrary, any claim or action arising out of or related to the use of our Services or the TOS must be filed within 1 year(s) after said claim or cause of action arose or shall be forever barred.
Please report any and all violations of this TOS to SuperVideos as follows:
Atlanta, Georgia (Head Office)
7000 Central Parkway, Suite 220, Atlanta, GA 30328